Acceptable Use Policy

Acceptable Use Policy

Last Updated: June 2026

Purpose

This Acceptable Use Policy outlines the rules and standards that all users, drivers, operators and visitors must follow when using the VayaMzansi platform.

Prohibited Activities

Users may not:

- Provide false or misleading information

- Impersonate another person or business

- Use fraudulent payment methods

- Engage in illegal activities

- Harass, threaten or abuse other users

- Upload false verification documents

- Interfere with the operation of the platform

- Attempt unauthorized access to user accounts or platform systems

Driver and Operator Responsibilities

Drivers and operators must:

- Maintain valid licenses and permits

- Provide accurate information

- Comply with applicable transportation laws

- Operate vehicles safely and responsibly

- Treat passengers professionally and respectfully

Passenger Responsibilities

Passengers must:

- Provide accurate booking information

- Respect drivers and vehicles

- Follow reasonable safety instructions

- Use the platform lawfully

Enforcement

VayaMzansi reserves the right to suspend or terminate accounts that violate this policy.

Reporting Violations

To report violations, contact:

Email: info@vayamzansi.org

Website: vayamzansi.org